The following information will help you plan and prepare for studying with the Queensland Institute of Higher Education (‘QIHE’) in Brisbane.

General

QIHE is committed to assisting its students to make the transition to studying in Brisbane as straightforward as possible. Advice and information will be forwarded to all students before departure, and students may contact QIHE direct if their queries are not covered in the pre-departure documentation. Some of the assistance and services QIHE will provide upon arrival include:

  • Airport pick–up : Upon request, students arriving from overseas can be met at Brisbane International Airport and transferred by car, bus or train to their prearranged accommodation. Note that such a request needs to be made at least two weeks prior to arrival and that charges and conditions apply.
  • Essentials: Students will be assisted with fundamental needs, such as exchanging money, making telephone calls, and becoming familiarised with their new neighbourhood and transportation options.
  • Adjustment to Australia: QIHE will assist in organising student accommodation in advance of arrival. Once in Brisbane, QIHE will assist students in establishing day–to–day activities, such as banking and shopping.
  • Course and Enrolment Advice: Assistance is provided throughout the enrolment process to ensure each student is successfully enrolled and satisfied with their enrolment. During enrolment, students have the opportunity to meet academic and administrative staff and discuss any issues or questions they may have.
  • Orientation: The orientation period is an opportunity to become familiar with QIHE, its campus, resources, key support contacts, support services (including health and legal) and facilities, as well as meet fellow students and staff. During this time, all international students will receive comprehensive information on the following:
    • Students’ rights and responsibilities
    • Avenues for complaints and appeals
    • Legal requirements associated with studying in Australia
  • Academic and English Language Support: At QIHE it is our mission to assist you to succeed in your chosen course of study. To this end, we provide ongoing study assistance with all aspects of teaching and learning, in the form of counselling, tutorials, workshops, and other forms of consultation. Some of the study and research skills in which support is offered include:
    • Referencing
    • Effective research strategies
    • Time management
    • Essay and report writing
    • How to avoid plagiarism
    • Giving oral presentations
    • Preparing for exams
  • Other Support Services: QIHE recognises that transition to another country and culture can be a difficult and daunting time for students. In order to minimise the impact this may have, the Institute provides a confidential counselling service, which is available free of charge to students facing any issues of a non–academic nature.
  • Facilities and Resources: QIHE aims to provide contemporary facilities and accessible resources to both its staff and students. This includes:
    • Fully equipped teaching facilities
    • Computer rooms
    • Study areas and workspaces
    • An extensive and up–to–date library collection including e-resources
    • Computers and software
    • Internet and email access
    • Photocopying and printing services
    • Common room/ lunch facilities

Your safety and security are extremely important to us.  While Australia is generally a safe location it is important that you take the proper precautions to ensure your safety.  Please see the following website for more information: click here